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9 Aug 2022

Full-Time Supply chain coordinator SC1 Orders – JR0014414

Alfa Laval Inc – Posted by Lauren Ross Anywhere

Job Description

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Who You Are:

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the Job:

The purpose of this job is to exceed customers’ expectations by focusing efforts to provide a high-level agile service for the SC1 supply chain. This position will be responsible for all processes quote to invoice including supplier onboarding/development to claims investigation. This position must work proactively to securing quality, deviation handling, performance, problem solving, and driving improvements which enable the standard order flow.

As a member of the team, you will be the main point of contact for HFH SC1 supply chain orders in US supporting the following functions:

Item and vendor quotation (spares)

Technical product support

Customer order management
* Validation, customer order entry, order changes and specific customer and item documentation

Supplier Purchase Order management
* Secure quality by providing the specifications and requirements of the items at the time of quote and order
* Obtain the best possible lead times from the supplier prior to acknowledgement
* Ensure the most economical transportation option is used to meet the customer’s demand (Ocean vs Air Freight or Ground vs Air Express)
* Updating the ERP system with any changes to the item parameters required to ensure correct communication and visibility with our internal and external customers.
* Ensure product is marked and packaged according to Alfa Laval standards
* Management of subcontract order flow

Proactive handling of deviations including communication to the customers / suppliers for customer and purchase orders

Shipping and transport coordination (inbound and outbound)

Reverse logistics including claims

Continuous improvement activities (Value added activities to improve the business)

Developing and improving day to day customer / supplier relationships
* Supplier onboarding and product integrations
* Supplier performance development
* Supplier quality and performance audits
* Customer interface meetings

Supply chain performance reporting

What You Know:
* Associates Degree required or minimum of 5+ years’ service experience in a distribution / operations environment working with supply chain administrative processes
* Analytical problem-solving skills
* Relationship building skills
* Conflict resolution skills
* Basic purchasing and price negotiation skills
* Service oriented
* Good interpersonal skills
* Effective oral and written communication skills
* Managing priorities / deadlines (Sense of urgency)
* Planning and organizational skills
* Ability to focus and multi-task while including handling varying call volumes
* Able to work individually and in a team environment

Additional Requirement:  Flexibility to travel up to 15%

Key Relationships:
* End Customers
* Sales Companies / Customers
* Forwarders/Logistic Control Tower
* Business Units (HFH) – Kenosha and KOLDING, Denmark
* Suppliers
* Internal line organization within PDL parts (office, warehouse)
* Systems and Data management
* Quality Management
* Sourcing


Full responsibility in the Americas HFH supply chain to meet agreed performance measurements and customer expectations

Securing supplier quality, marking/packaging, documents, and purchase price savings (PPV) day to day

Promptly and proactively responding to Phone Requests and/or Service Now requests and deviations

Escalations to management for resolution

Building and sustaining customer / supplier relationships

Deviation reporting according to ALPS

Continuous Supply Chain Improvement

What’s In It For You?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more.

EEO/Vet/Disabled Employer

How to Apply

To apply for this position, please use the following URL:

Job Categories: Purchasing. Job Types: Full-Time.

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